FREQUENTLY ASKED QUESTIONS

Simply head to www.cinchrewards.co.uk/mumclub, enter your details into the claim form and wait for your claim to be validated. You will need the unique reference number provided to you in The Mum Club newsletter, and the order number from your cinch purchase which can be found in your order confirmation email. Once your claim is validated then the £100 cash back will normally be paid within 28 days. Please see the full T&Cs here and Promotion Privacy Notice here.

Valid purchases made between 25th January 2021 and 31st March 2021 will be able to claim the £100 cash back.

You have 60 days from the date of purchase to claim your discount.

Any car purchased directly through cinch.co.uk site for home delivery. Purchases made through associated dealers will not be eligible for the discount.

You must wait for at least the 14-day cancellation period before you claim your discount. Any cars that are returned within the 14-day cancellation period for any reason will not be eligible for the cash back. You must claim within 60 days of purchase.

No, you can only claim the £100 cash back once.

If your claim is accepted as valid, the money will normally be paid within 28 days.

This can be found in the email that was sent to you by The Mum Club via their subscriber newsletter.

This can be found in your order confirmation email, which is sent to you immediately after making a purchase online at www.cinch.co.uk

No. The £100 cash back offer is only available to The Mum Club subscribers that received the newsletter with the unique reference number.

Oh no! Have you checked your junk or spam email folders? If you cannot find any communication from us, then please send your query to query@cinchrewards.co.uk and one of our advisors will be happy to help.

Have you checked whether your CAPS button is on lock? If this does not resolve the problem, then please send your query to query@cinchrewards.co.uk and one of our advisors will be happy to help.